DigiCare Insurance
AUTHORISED BROKER · AIG CYPRUS

Buy AIG Cyprus insurance through DigiCare

AIG Europe S.A. underwrites motor, home, travel and business cover in Cyprus through its Strovolos branch. DigiCare is an authorised broker — we place AIG policies and compare them against the other Cyprus insurers in one quote.

AIG AT A GLANCE

AIG Europe S.A. · Cyprus Branch

Strovolos, Nicosia · Luxembourg-domiciled · NYSE-listed parent

FOUNDED
1919 · Shanghai, China
PARENT
American International Group, Inc. (NYSE: AIG)
EU LEGAL ENTITY
AIG Europe S.A. (Luxembourg, RCS B 218806)
CYPRUS LICENSE
IAC full member · 18 authorised classes
QUICK ANSWER · TL;DR

What is AIG Cyprus, and how does DigiCare fit in?

AIG Cyprus is the local branch of AIG Europe S.A., a Luxembourg-domiciled subsidiary of American International Group, Inc. — a New York-listed global insurer with operations in more than 100 countries and $24 billion in net premiums written in 2024. AIG underwrites motor, home, travel and business cover in Cyprus from its Strovolos head office. DigiCare is an ICCS-licensed Cyprus broker authorised to place AIG policies and handle their full claims and renewal lifecycle.

1919

AIG FOUNDED

Shanghai, China

100+

COUNTRIES SERVED

AIG global footprint

Strovolos

CYPRUS HQ

26 Esperidon Street, Nicosia

from €185/yr

MOTOR FROM

indicative Road Star entry

WHO IS AIG CYPRUS

A Luxembourg-domiciled global insurer with a Strovolos office.

American International Group, Inc. (AIG) was founded in Shanghai in 1919 by Cornelius Vander Starr. Today AIG is one of the largest property-and-casualty insurers in the world: listed on the New York Stock Exchange and the Tokyo Stock Exchange, present in more than 100 countries, and writing approximately $24 billion in net premiums in 2024.

In Cyprus, AIG operates through AIG Europe S.A. (Cyprus Branch). The underwriting legal entity is AIG Europe S.A., a Luxembourg société anonyme registered as RCS B 218806 and supervised by the Commissariat aux Assurances (CAA), Luxembourg's insurance regulator. The Cyprus branch is hosted by the Insurance Companies Control Service (ICCS) under Cyprus law and is a full member of the Insurance Association of Cyprus, licensed across 18 classes of insurance — from motor and home through marine, aviation, credit, legal expenses and assistance.

Day-to-day, the Cyprus operation is led by General Manager George Kitromilides and works out of 26 Esperidon Street, 2001 Strovolos, Nicosia. AIG does not publish a Cyprus rate card on its website; pricing is returned per profile through brokers like DigiCare or by direct contact with the branch.

Cyprus regulatory position

BRANCH ADDRESS
26 Esperidon Street, 2001 Strovolos, Nicosia
GENERAL MANAGER
George Kitromilides
EU SUPERVISOR
Commissariat aux Assurances (Luxembourg)
CYPRUS SUPERVISOR
Insurance Companies Control Service (ICCS)
INDUSTRY MEMBERSHIP
Insurance Association of Cyprus · 18 classes
PRODUCTS · WE BROKER

AIG Cyprus policies we place for you.

Each product card links to DigiCare's full quote flow for that line. We will compare AIG against the other Cyprus insurers in the same quote, so you see how AIG ranks for your specific profile.

from €185/yr

AIG Road Star — Car insurance

Comprehensive private auto with optional Wide Coverage (windscreen, locks and keys, personal items, riot, natural perils, loss of use). Add-ons: New-for-Old, No-Claim Protection, road assistance. Notable: AIG's motor policy does not exclude driving in the occupied areas of Cyprus.

Quote AIG motor
Quote based on property

AIG Homeowners and Expats Home

Two home products: AIG Homeowners and Householders (Cyprus permanent residents) and a separate Expats Home Insurance written in English-only wording for non-resident owners. Cover includes buildings, contents, public liability, personal accident and alternative accommodation.

Quote AIG home
from €95/yr

Motorbike insurance

Third-party and comprehensive cover for scooters, mopeds and motorcycles in Cyprus. Includes road assistance, passenger liability and optional helmet and gear cover. AIG and other Cyprus motor insurers compared in a single quote.

Quote motorbike
Quote based on property

Holiday home insurance

Buildings and contents cover for Cyprus holiday homes left unoccupied for stretches of the year. Fire, theft, storm and public liability — written so cover holds while the property is vacant.

Quote holiday home
from €250/yr

Landlord insurance

Buildings, loss of rent and property-owners' liability for Cyprus landlords. Covers tenant damage, malicious acts, and rebuild costs after fire or storm. AIG property-owners is one of the carriers we place.

Quote landlord
from €200/yr

Airbnb insurance

CTO-compliant fire and public liability cover so you can register your Cyprus short-let property under Law 34(I)/2019. Same-day certificate accepted by the Deputy Ministry of Tourism.

Quote Airbnb
from €80/yr

Contents insurance

Standalone contents cover for Cyprus tenants and apartment owners. Fire, theft, water damage, and accidental loss for the things you actually own — without paying for buildings cover the landlord already holds.

Quote contents
from €210/yr

Commercial fire insurance

Fire and Special Perils cover for Cyprus commercial premises — shops, warehouses, offices, restaurants and hotels. Includes storm, flood, earthquake and riot extensions on request.

Quote fire
Custom quote

Commercial fleet insurance

Single-policy motor cover for Cyprus fleets of 3 to 500+ vehicles. Same-day certificates, mid-term additions, no-claim history aggregated across the fleet. AIG and other Cyprus motor insurers compared in one quote.

Quote fleet

Pricing floors are indicative entry points and depend on your profile. AIG does not publish public Cyprus rate cards — DigiCare returns a real AIG quote alongside quotes from Trust, Eurosure, soEasy, Cosmos and AKD.

WHY AIG MOTOR IS DIFFERENT

AIG covers driving in the occupied areas of Cyprus.

AIG's private auto policy explicitly does not exclude driving in the occupied areas of Cyprus, which most Cyprus motor policies do exclude. For Nicosia residents who cross the Green Line, business owners with operations on both sides, or expats who travel north for any reason, that single clause is often the deciding factor. AIG's comprehensive policy covers third-party liability, own-vehicle damage, off-road driving, driving another vehicle, passenger liability, trailer liability, road assistance in the government-controlled area, and personal accident for authorised drivers. The optional Wide Coverage layer adds windscreen, locks and keys, personal items, strike, riot and civil commotion, natural perils, and loss of use.

See our full AIG vs Anytime comparison for the side-by-side detail.

What this means

If you regularly cross into the occupied areas, AIG's wording closes a coverage gap that most Cyprus insurers leave open. DigiCare can confirm the exact wording on your AIG policy before you bind.

WHY VIA DIGICARE · NOT DIRECT

AIG underwrites. DigiCare handles everything else.

AIG is a global underwriter; their Cyprus branch is built for policy issuance, not for steering you through a claim in your own language. That is what brokers exist for. Four reasons our clients use DigiCare for AIG cover rather than calling Strovolos directly.

One quote, six insurers compared

We do not quote AIG in isolation. The same form returns quotes from AIG, Trust International, Eurosure, soEasy, Cosmos and AKD — so you see whether AIG is actually the right answer for your profile, or whether another Cyprus insurer is cheaper or broader for your specific risk.

Claims advocacy, not claims handover

If you have a claim on an AIG policy, you call DigiCare. We file with AIG on your behalf, package the evidence, follow the file through to settlement, and push back on partial declines using the policy wording. If AIG wrongly denies a claim, we escalate.

Five languages, including Russian and Hebrew

AIG Cyprus operates primarily in English. DigiCare handles policy queries, claims, and renewals in English, Russian, Greek, Hebrew, and Polish — useful if your AIG policy is the only thing in your portfolio you cannot read.

Switching cover at renewal, no break in cover

If you already hold an AIG policy bought direct or through another broker, we can take over the administration at renewal. Same insurer, same cover, no gap, and from then on we are your contact for changes, mid-term endorsements, and claims.

REVIEWS · REPUTATION

AIG Cyprus has a 1.9/5 Google rating. Here is what that actually means.

AIG Cyprus's Google business profile carries an average rating of 1.9 out of 5 across 9 reviews as of May 2026. We are not going to pretend that does not exist — anyone searching the brand will see it. We will explain what we think it means.

Nine reviews is a small statistical sample. Cyprus consumers tend to leave Google reviews only when something has gone wrong with a claim or a renewal — happy policyholders rarely review at all. Most of AIG's Cyprus business is commercial and broker-placed, so individual-policyholder reviews under-represent the book.

Financial strength is not the concern. AIG's parent is one of the world's largest insurers — NYSE-listed, $24 billion in net premiums written in 2024, with investment-grade strength ratings from the major agencies. The reputational signal worth paying attention to is operational, not balance-sheet: claims-handling speed, policy-wording clarity, and how well a non-English-speaking client can navigate the branch.

What this means for you

Judge AIG on operational dimensions, not solvency. The operational dimensions are precisely what a broker like DigiCare absorbs on your behalf — we handle the AIG claims line so the friction visible in those Google reviews does not land on you.

1.9 / 5

GOOGLE RATING

9 reviews · May 2026

$24B

NET PREMIUMS 2024

AIG, Inc. (NYSE: AIG)

COMPLAINTS · ESCALATION

How to complain about an AIG Cyprus policy.

If something goes wrong on an AIG policy, here is the formal three-step path. Most DigiCare clients never reach steps two or three because we file and chase claims on their behalf — but you should know the rights exist.

  1. 01

    Tell DigiCare first (or email AIG directly)

    If we placed the policy, we handle the complaint with AIG on your behalf as part of the broker service. Direct route: email cy.customer.relations@aig.com. AIG Cyprus must acknowledge within 2 working days and respond within 15 working days.

  2. 02

    Escalate to the Cyprus Financial Ombudsman

    If AIG's response is not satisfactory, the next step is the Financial Ombudsman of the Republic of Cyprus at 15 Kypranoros Street, 1061 Nicosia (phone 22 848 900). The Ombudsman handles consumer complaints against Cyprus-supervised insurers and intermediaries.

    financialombudsman.gov.cy
  3. 03

    Cross-border escalation to Luxembourg

    Because AIG Europe S.A. is headquartered in Luxembourg, a natural-person consumer also has the right to escalate to the Commissariat aux Assurances (CAA) — Luxembourg's insurance regulator — if AIG has not resolved the complaint within 90 days.

    caa.lu
AIG CYPRUS · CONTACT AT A GLANCE

Where AIG Cyprus actually is.

We list these for completeness. In practice, almost no DigiCare client needs to contact AIG directly — we handle policy admin, mid-term changes, claims, and complaints on your behalf.

Source: Insurance Association of Cyprus member listing, cross-confirmed with AIG Cyprus's published contact page (May 2026).

HEAD OFFICE
26 Esperidon Street, 2001 Strovolos, Nicosia
POSTAL
P.O. Box 21745, CY-1512 Nicosia
PHONE
+357 22 699 999
FAX
+357 22 699 700
COMPLAINTS EMAIL
cy.customer.relations@aig.com
GENERAL MANAGER
George Kitromilides
FAQ · AIG CYPRUS

The most-asked questions about AIG in Cyprus.

If we missed yours, the DigiCare broker line is open Mon–Sat 09:00–19:00 Cyprus time and a licensed broker picks up directly.

+357 (26) 221 666

AIG Cyprus is a branch of AIG Europe S.A., a Luxembourg-domiciled insurer that is wholly owned by American International Group, Inc. (NYSE: AIG), the U.S. parent. Your Cyprus policy is underwritten by AIG Europe S.A. under Luxembourg solvency rules and supervised in Cyprus by the Insurance Companies Control Service. Operationally it is the same brand, but the contracting entity is the European subsidiary, not the U.S. parent.

READY WHEN YOU ARE

Quote AIG, switch to broker-managed, or just call us.

Pick the right one for your situation. All three take less than a minute to start, and they all route to a licensed Cyprus broker.

Quote AIG (and 5 other insurers)

Answer 12 short questions. We return a real AIG quote alongside Trust, Eurosure, soEasy, Cosmos and AKD — and recommend one.

Quote now

Switch your existing AIG policy to broker-managed

Send us your current AIG policy. We will quote five alternatives, arrange any transfer at renewal, and from then on we are your point of contact with AIG.

Switch

Talk to a broker

Mon–Sat 09:00–19:00 Cyprus time. A licensed broker picks up — in English, Russian, Greek, Hebrew or Polish.

+357 (26) 221 666

Important: DigiCare is not affiliated with AIG.

DigiCare Insurance (the trading name of Costas Matheou Insurance Agent) is licensed by the Insurance Companies Control Service of the Republic of Cyprus (ICCS license #2451) and is an authorised intermediary placing cover with AIG Europe S.A. Cyprus Branch and other Cyprus insurers. We are not affiliated with, owned by, or a subsidiary of AIG, and this page is an editorial profile by an independent broker — not an official AIG page.