Immigration Office in Nicosia, Cyprus: Address, Hours & What to Bring (2026)

The immigration office in Nicosia is the Civil Registry and Migration Department, found at Archbishop Makarios III Avenue 90, 1077 Nicosia, and open Monday to Friday from 08:00 to 14:30. This guide from DigiCare Insurance covers the address, the opening hours, whether you need an appointment, the phone and email to reach the office, the documents you will be asked for, and the one thing people forget more than any other: a valid health insurance policy.

What Is the Immigration Office in Nicosia?

This is the office that handles immigration permits, residence cards and EU registration for anyone living in or moving to Cyprus. So when someone searches for 'immigration Nicosia' or 'Nicosia immigration office,' the CRMD is what they mean. Below you will find the address, the hours and the full contact details, along with the documents to bring.

Migration Department vs Police Aliens & Immigration Unit: Which One Do You Need?

The confusion is easy to understand. A police Aliens and Immigration Unit does operate in the Nicosia district too, and older listings still send people there. But the main public service point for permits and registration in the capital is the CRMD on Makariou III Avenue.

One more thing that trips people up: the passport office is not the immigration office. The Civil Registry deals with Cypriot IDs and passports at a separate counter. For a city-by-city breakdown, see our guide to immigration offices in other Cyprus cities. Dedicated pages for the Limassol, Paphos and Larnaca offices are on the way.

Address & How to Get There (and the Old Engomi Address Explained)

You may run into two outdated addresses online. Older directories and social posts still list Agamemnonos 6, Engomi, 2411, which is a former or secondary location tied to the police side. One travel guide even prints '1451 Makariou,' which is simply wrong. The address to trust is Makariou III Avenue 90.

The office sits close to the city centre on a main avenue, so any taxi driver will know it by name. Street parking is tight, but there is paid municipal parking nearby. Signage is in Greek and English. Government locations do move from time to time, so it is worth a quick check of the gov.cy listing before you set off, and confirm step-free access in advance if you need it.

Opening Hours: Monday to Friday, 08:00 to 14:30

Get there early. Most services run on a first-come basis, and the queue builds through the morning. In practice, staff often stop taking new visitors a while before the 14:30 close, so turning up soon after opening gives you the best shot at being seen the same day.

Do You Need an Appointment? Walk-In, No Booking Portal

Watch out for older advice. The online appointment portal that used to run at crmd.simplybook.pro was switched off in 2023, so any guide telling you to 'book online' is out of date. There is no live web booking for routine visits.

A few special permit categories may be handled separately or by appointment, and the police District Aliens and Immigration Units in other cities often book by phone or in person. If your case is unusual, call ahead to confirm. You can also track a submitted application by text: send STATUS to 1199 and you will get an SMS update on your file.

Phone, Email and Fax: Contact the Nicosia Migration Department

• Phone: +357 22 308808 (also 22 308811)
• Email: migration@md.mip.gov.cy
• Fax: 22 308742
• Hours to call: Monday to Friday, 08:00 to 14:30

Have your Alien Registration Number (ARC) or file reference ready when you call or write. Quoting it helps staff find your case faster.

What to Bring and What the Office Processes

The Nicosia office processes these categories of immigration matter:

What the Nicosia CRMD processes:

EU and EEA citizens must register within four months of arriving in Cyprus. Whatever your category, bring a clear set of documents so you do not waste a trip.

Typical documents checklist:

EU citizens registering for the first time need to complete Form MEU1. A residence permit card takes roughly six months to process. When you submit your file, you get an official application receipt — keep it somewhere safe, as it is what lets you stay in Cyprus legally while you wait.

Health Insurance Before You Visit: A Required Document, Not Optional

Here is the good news: this is one document you can sort out before you ever join the queue. Missing or non-compliant health insurance is one of the most common reasons applicants get sent away to come back later, and sorting it in advance saves you that return trip.

That applies to self-sufficient EU citizens registering with the MEU1 and Yellow Slip through immigration medical insurance, and to third-country nationals applying for MEU1 and Yellow Slip, the Pink Slip or Temporary Residence Permit, or a Category F permit. DigiCare Insurance provides immigration medical insurance built to meet Cyprus residency requirements, and our team can match the policy to your permit type.

To see which cover fits which permit, read our guide to health insurance for residency in Cyprus. And when you are ready, you can get a quote for immigration medical insurance online in minutes.

Frequently Asked Questions

Putting It All Together

The immigration office in Nicosia is the Civil Registry and Migration Department on Makariou III Avenue, open Monday to Friday from 08:00 to 14:30, and it runs mostly on a walk-in basis. Bring your full document set, and make sure your health insurance is in order before you go.