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Immigration Insurance

Immigration Office in Limassol, Cyprus: Address, Hours & Appointments (2026)

Paul BendzikPaul Bendzik·29 June 2026·8 min read
Immigration office Limassol, the Limassol District Aliens and Immigration Unit on Franklin Roosevelt Avenue in Zakaki, Cyprus
TL;DR
Quick Summary
The immigration office in Limassol is the Limassol District Aliens and Immigration Unit, a Cyprus Police unit at Franklin Roosevelt 223, Zakaki, 3046 Limassol, open Monday to Friday 08:00 to 14:30. You book by phone, email or in person, not walk-in. Bring your passport, proof of address, proof of financial means and valid health insurance. Sort your insurance before you go: get an immigration insurance quote from DigiCare and tick off one requirement before your appointment.

Police Unit

Which office

District Aliens and Immigration Unit, not the CRMD

Mon-Fri

Open

08:00-14:30, by appointment

Roosevelt 223

Address

Zakaki, 3046 Limassol

25 805650

Phone

Call to book or check your file

The immigration office in Limassol is the Limassol District Aliens and Immigration Unit, found at Franklin Roosevelt 223, Zakaki, 3046 Limassol, and open Monday to Friday from 08:00 to 14:30. This guide from DigiCare Insurance covers the address, the opening hours, how appointments work at this police unit, the phone number and email to reach the office, the documents you will be asked for, and the one thing people forget more than any other: a valid health insurance policy.

What Is the Immigration Office in Limassol?

The immigration office in Limassol is the Limassol District Aliens and Immigration Unit, a unit of the Cyprus Police. You will find it at Franklin Roosevelt 223, Zakaki, 3046 Limassol. The phone number is 25 805650, and it opens Monday to Friday, 08:00 to 14:30.

This is the office that handles residence permit applications, renewals and EU registration for anyone living in or moving to the Limassol district. So when someone searches for 'immigration Limassol' or 'Limassol immigration unit,' this police unit is what they mean. Below you will find the address, the hours and the full contact details, along with the documents to bring.

Police Aliens & Immigration Unit vs Migration Department: Which One Do You Need?

In Limassol, the immigration office is a police District Aliens and Immigration Unit, not the Civil Registry and Migration Department. Nicosia is the only city where the immigration office is the central Migration Department. Limassol, Larnaca, Paphos and Paralimni are all police units.

The difference matters because the two bodies are run separately. Your application in Limassol goes through the police unit, which then feeds your submission to the central Civil Registry and Migration Department for the residence permit card. So you deal with the local police unit, but the card itself is issued centrally.

Cyprus Immigration Offices by City

CityImmigration officeWhat it handles
NicosiaCivil Registry and Migration Department (CRMD)Immigration permits, residence cards, EU registration
LimassolPolice District Aliens and Immigration UnitLocal residence applications, renewals
LarnacaPolice District Aliens and Immigration UnitLocal residence applications, renewals
PaphosPolice District Aliens and Immigration UnitLocal residence applications, renewals

One more thing that trips people up: the passport office is not the immigration office. For a city-by-city breakdown of which body to visit, see our guide to immigration offices in other Cyprus cities, and our companion page on the Nicosia immigration office. Dedicated pages for the Paphos and Larnaca offices are on the way.

What this means for you:
If you live in the Limassol district, go to the police District Aliens and Immigration Unit in Zakaki. You do not need to travel to Nicosia for your application, even though the residence card is printed centrally. Confirm which body holds your file before you travel.

Address & How to Get There (Franklin Roosevelt 223, Zakaki)

The address for the Limassol immigration office is Franklin Roosevelt 223, Zakaki, 3046 Limassol. This is the Limassol District Aliens and Immigration Unit, the public service point for residence applications, renewals and EU registration in the Limassol district.

The office sits on Franklin Roosevelt Avenue in the Zakaki area, on the western side of Limassol near the port. The street is a main road, so any taxi driver will know it by name. Older directories sometimes list other police addresses, so the address to trust is Franklin Roosevelt 223, Zakaki.

There is parking around the area, and signage is in Greek and English. Government locations do move from time to time, so it is worth a quick check of the gov.cy listing before you set off, and confirm step-free access in advance if you need it.

Opening Hours: Monday to Friday, 08:00 to 14:30

The Limassol immigration office is open Monday to Friday, 08:00 to 14:30, and closed on weekends and public holidays. Because this is an appointment-based police unit, plan your visit around the time you are given rather than just turning up.

Even with an appointment, get there a little early. The unit handles a high volume of residence files, and the morning is busier than the afternoon. Aim to arrive before your slot so you are ready when staff call your name.

Practical tip:
Call the unit a few days ahead to confirm your appointment and check the document list for your permit type. A quick call can save you a wasted trip across town.

How Appointments Work: By Phone, Email or In Person

The Limassol District Aliens and Immigration Unit works by appointment, which you arrange by phone, email or in person. This is different from the Nicosia walk-in model, so plan to book ahead rather than just showing up.

Watch out for older advice. The online appointment portal that used to run at crmd.simplybook.pro was switched off in 2023, so any guide telling you to 'book online' is out of date. There is no live web booking for the Limassol unit, so contact the office directly to arrange your visit.

To book, call 25 805650 during office hours, email the unit, or go in person to set a date. If your case is unusual, explain it when you call so staff can tell you which documents to bring. You can also track a submitted application by text: send STATUS to 1199 and you will get an SMS update on your file.

Phone and Email: Contact the Limassol Immigration Unit

You can reach the Limassol District Aliens and Immigration Unit by phone, email or in person during office hours. Call inside the 08:00 to 14:30 window, since the lines are not staffed outside those times.
  • Phone: +357 25 805650
  • In person: Franklin Roosevelt 223, Zakaki, 3046 Limassol
  • SMS status check: text STATUS to 1199
  • Hours to call: Monday to Friday, 08:00 to 14:30

Have your Alien Registration Number (ARC) or file reference ready when you call or write. Quoting it helps staff find your case faster.

What to Bring and What the Office Processes

The Limassol unit handles most residence matters for the district. Knowing what it deals with helps you turn up at the right counter with the right papers.

The Limassol office processes these categories of immigration matter:

What the Limassol immigration unit processes:

1

Residence permit applications under Regulation 6.

Standard long-stay permits for third-country nationals.

2

EU registration (the Yellow Slip).

Applied for with Form MEU1 within four months of arrival.

3

Residence permit renewals.

Extending an existing permit before it expires.

4

Family reunification applications.

Bringing family members under an existing permit.

5

Work, student and investor residence categories.

Category-specific permit streams.

6

Submissions to the Civil Registry and Migration Department.

The unit forwards approved files for the residence card.

EU and EEA citizens must register within four months of arriving in Cyprus. Whatever your category, bring a clear set of documents so you do not waste a trip.

Typical documents checklist:

  • Valid passport or national ID, plus a copy
  • Proof of address (rental agreement or utility bill)
  • Proof of financial means or employment
  • Recent passport-size photos
  • The completed application form
  • Valid health insurance
  • The application fee

EU citizens registering for the first time need to complete Form MEU1. A residence permit card takes roughly six months to process. When you submit your file, you get an official application receipt. Keep it somewhere safe, as it is what lets you stay in Cyprus legally while you wait.

What this means for you:
A missing document means a second visit and weeks of delay. Check every item on the list the night before, and pay particular attention to your health insurance certificate, since incomplete cover is one of the most common reasons a file gets held up.

Health Insurance Before You Visit: A Required Document, Not Optional

Most residency routes through the Limassol immigration unit ask for proof of valid private health insurance as a condition of the application. Without compliant cover, your file can be marked incomplete.

Here is the good news: this is one document you can sort out before your appointment. Missing or non-compliant health insurance is one of the most common reasons applicants get sent away to come back later, and sorting it in advance saves you that return trip.

That applies to self-sufficient EU citizens registering with the MEU1 and Yellow Slip through immigration medical insurance, and to third-country nationals applying for MEU1 and Yellow Slip, the Pink Slip or Temporary Residence Permit, or a Category F permit. DigiCare Insurance provides immigration medical insurance built to meet Cyprus residency requirements, and our team can match the policy to your permit type.

To see which cover fits which permit, read our guide to health insurance for residency in Cyprus. And when you are ready, you can get a quote for immigration medical insurance online in minutes.

Frequently Asked Questions

The immigration office in Limassol is the Limassol District Aliens and Immigration Unit, at Franklin Roosevelt 223, Zakaki, 3046 Limassol. It sits on the western side of the city near the port and is easy to reach by taxi.
The office is open Monday to Friday, 08:00 to 14:30, and closed on weekends and public holidays. Because it works by appointment, plan your visit around the slot you are given rather than just turning up.
Yes. The Limassol District Aliens and Immigration Unit works by appointment, which you arrange by phone, email or in person. The old online booking portal was switched off in 2023, so any 'book online' advice is outdated.
Yes. The Limassol immigration office is a police District Aliens and Immigration Unit, part of the Cyprus Police. Only Nicosia uses the central Civil Registry and Migration Department. Limassol, Larnaca, Paphos and Paralimni all use police units.
The Limassol District Aliens and Immigration Unit's phone number is +357 25 805650. Call during office hours, Monday to Friday 08:00 to 14:30, to book an appointment or ask about your file. You can also check status by texting STATUS to 1199.
Bring a valid passport or ID and a copy, proof of address, proof of financial means or employment, passport-size photos, the completed application form, valid health insurance, and the application fee. A missing document usually means a second visit.
No. The Limassol unit takes your application and forwards it to the central Civil Registry and Migration Department, which issues the residence permit card. The card takes roughly six months, and your application receipt lets you stay legally while you wait.
No. There is no live online booking for the Limassol unit. The crmd.simplybook.pro portal was switched off in 2023. Book by calling 25 805650, emailing the unit, or going in person during office hours.

Putting It All Together

The immigration office in Limassol is the District Aliens and Immigration Unit, a police unit at Franklin Roosevelt 223, Zakaki, open Monday to Friday from 08:00 to 14:30. Book your visit by phone, email or in person, bring your full document set, and make sure your health insurance is in order before you go.

Get your immigration medical insurance sorted before you visit the Limassol unit.

Get an immigration insurance quote